Billing Issues

Thank you for your support!

We appreciate your support and we apologize in advance if you had any issues. If you did not receive your purchase after waiting for 15 minutes please contact support. We will be happy to assist you.

Common Issues:

Common issues we see when someone did not receive their purchase would be the following:
  1. 1.
    A customer is a bedrock client player and did not put an underscore in front of their username.
  2. 2.
    A customer selected the wrong server/game-mode when checking out.
For additional information please seeSupport